Our Story

About Valet Living

We pioneered and perfected the doorstep collection amenity. But we’re also setting the standard in turn services, maintenance support and pet solutions. If you’re looking to impress your residents and enhance your property’s value, join the nation’s leading provider in setting a new standard for residential living: Valet Living.

Our Promise

For people seeking excellence in a property management partner, we are the tried and tested resource that supports communities where people want to live and that improves property value. Our proven track record and pioneering edge allow us to set the standard for residential living. We continuously evolve our processes, re-define the language and set the benchmarks that are universally recognized and used across the multifamily housing industry.

Our Leadership Team

Shawn Handrahan

President/Chief Executive Officer

Brett Brown

Chief Financial Officer

Mike Jacobs

Chief Operating Officer

Patti Girardi

Chief Marketing Officer

Henry Toledo

Chief People Officer

Syd McDonald

Senior Vice President of Sales

Kelly Veatch

Senior Vice President of Operations

Steve Davis

Executive Vice President of Strategic Development

Heath Hallada

Vice President of Sustainability

Isorys Dilone

General Counsel

Community involvement and volunteerism are integral components of the culture at Valet Living. Through the Valet Giving program, we are committed to being an active partner in improving the quality of life in the communities in which we live and work. We believe giving back to the community is a "win-win" scenario for both Valet Living and the organizations that we support.

Learn More

Valet Living is a proud member of over 90 state and regional apartment associations nationwide!

See our Partners

"In all of my years of working in the Property Management industry, I have never had a partner to provide such great customer service or show a genuine interest in our satisfaction."

Reginald T. Dortch, CAM
Community Manager, Beacon Hill Apartments

Introducing the

Valet Living Home™ App

Valet Living Home™ is our industry-leading mobile app developed specifically for the residents of communities using Valet Living Doorstep™. With Valet Living Home™, residents can:

  • Order home cleans
  • Schedule pet walks
  • Enjoy enhanced waste and recycling collection
  • Access offers from local and national partners
  • Save money with exclusive discounts

The Valet Living Home™ app is now available on iOS and Android in select apartment communities.

Ready to boost resident satisfaction and increase your community’s property value?

Request a Quote