Valet Living sets the standard in concierge services by pairing unparalleled on-site service with the ability to interact with a diverse group of people, stay calm under pressure and provide cheerful assistance to others. In addition to supplementing your community staff, our concierge associates will organize resident events, manage deliveries including packages, dry-cleaning and food delivery, and become your community’s local liaison for the city.
Improve resident retention through outstanding on-site service.
For your Community
- Supports community team members with clerical and administrative tasks when necessary
- Greets and screens all visitors entering the building to ensure that only approved vendors and guests are granted access
- Manages all inbound phone calls, directing calls to the appropriate community team member when necessary
- Manages orders and supplies for coffee, tea and beverage machines; maintains clubhouse amenities and freight elevator schedules
For your Residents
- Provides outstanding on-site service with the ability to interact with a diverse group of people, stay calm under pressure and provide cheerful assistance to others
- Facilitates the delivery of amenity services via links to local resources
- Maintains residents’ dry-cleaning, keeping pickups and drops offs organized
- Manages package deliveries by documenting arrival information and notifying residents of delivery
- Becomes a local market liaison, building relationships with local restaurants, shops, salons, and entertainment venues
- Organizes transportation
All Valet Living associates and uniformed Service Valets are dedicated, trained and undergo comprehensive background checks to provide you and members of your community with the highest levels of service and safety every time we set foot on your community.
Our entire W-2 workforce is completely I-9 reviewed, certified annually and covered under our workers’ compensation insurance policy, which translates to zero liability on the community’s part.
Our associates also provide an extra set of eyes that protect your community when you and your leasing staff are not on-site at night.
“We love the service y’all do for us! Valet Living is definitely our favorite part of our community and we don’t know where we’d be without it! We would definitely recommend living in a Valet Living community to anyone interested!”Megan S.Resident
“Absolutely LOVE Valet Living® service. Super friendly and helpful staff, always quick to respond and help with any issues. They really care about their clients and aim to provide the best possible service.”Tony R.Resident
“Jeffrey H. has been the best district manager I have ever worked with. I have been in property management for a long time and by far Valet Living has exceeded my expectations. They have always been very responsive whenever I've needed his help. Thanks for everything!”Melissa L.Property Manager