Brings Round the Clock Amenity Service to One Uptown, Dallas Luxury Apartment Homes

DALLAS – (May 14, 2019)Valet Living, the nation’s leading provider of premium home-related amenity services for residential living, today announced the first 24/7 Valet Living Home concierge community at One Uptown Dallas, exclusively. On-site, residents can rely on trusted associates from Valet Living Home to deliver best-in-class amenity services including: dry cleaning pick-up, wash-and-fold laundry services, home cleaning, pet visits, fitness classes and package delivery.

“Offering a 24-hour concierge service at One Uptown is just another way Valet Living is adapting to the ever changing needs and lifestyle shifts of today’s residents,” noted Patti Girardi, CMO at Valet Living. “We’re excited to launch this new amenity service solution and continue easing the everyday lives of residents and their busy schedules.”

This announcement further solidifies Valet Living Home’s growing presence in one of the top 10 largest cities in the U.S. To-date, the Valet Living Home mobile app can be accessed by approximately 25,000 homes, including 2,000 in the greater Dallas area. First introduced last year, the Valet Living Home mobile app is designed exclusively for the multifamily industry to give apartment residents access to all the amenity services they want, conveniently in one app, further making their lives easier in the process.

“Our partnership with Valet Living Home brings a unique Resident Service Experience amenity to One Uptown, our Luxury High-Rise Community. No other community in Dallas offers this full-service amenity,” said Patti Decote, Regional Asset Manager of Waterford Residential.  “One Uptown was recently named the “Best High-Rise Apartment Community” by the National Association of Home Builders at the Multifamily Pillars of the Industry Awards. Now, the synergy between One Uptown and Valet Living further enhances the ultimate resident experience at the ‘Best High-Rise Apartment Community’ in Dallas.”

“Valet Living has been servicing multifamily communities for over 24 years and has built lasting relationships with residents along the way,” said CEO and President, Shawn Handrahan. “Expanding our amenity services in the Dallas market is a reflection of our residents’ trust in Valet Living and our success in setting a new standard for residential living.”

Residents at Valet Living Home communities in Dallas can order premium home services on-demand via the app including: pet visits (including dog walking), fitness classes, dry cleaning and laundry, home cleaning, on-demand trash service pickup and package delivery with added options for in-home drop-off. Valet Living Home gives residents more time to spend with family and friends instead of worrying about daunting household chores.  For property managers, Valet Living Home saves time (approximately 65 hours a month) and resources (almost $2,000 a month) with an end to end solution from the package carrier into the apartment home.

With decades of experience, Valet Living is a trusted brand that is respected and integrated by property managers nationwide, to further add value for their residents. Valet Living Home is available in 25,000 apartment homes across five markets across the country including:

  • Charlotte, NC
  • Dallas, Texas
  • Phoenix, AZ
  • San Antonio, Texas
  • Tampa, Florida

To learn more about Valet Living, please visit

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About Valet Living

As a Tampa Bay Times Top Workplace, Valet Living has been setting the standard for doorstep collection and recycling since 1995. Servicing over 1.3 million apartment homes across nearly 40 states, Valet Living has grown to become the only nationally-recognized full-service amenities provider to the multifamily industry. In addition to doorstep collection, Valet Living’s turns, maintenance and pet station solutions make life easier for both property managers and residents, while improving property values. With the launch of its resident-facing amenity service solution, Valet Living Home, Valet Living is now the only company in the multifamily industry to combine doorstep collection with both sustainability-related and premium home-related services.  Valet Living is a portfolio company of the Private Equity Group of Ares Management, L.P. (NYSE: ARES) and Harvest Partners, LP.

About Valet Living Home:

Valet Living Home is powered by technology but delivered by the best people in the business. Your Valet Living Doorstep residents request fitness classes, home cleans, pet visits, package deliveries and more through a single app. Amenities are performed by 100% W2, insured and background checked associates through an on-site full-service desk completely customized for your community. The result is a resident amenity experience like no other, delivering more time for your residents to spend with family and friends and unparalleled resident satisfaction at your community!

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