Hey there, I’m Haley. I’ve spent years working with amazing property managers and owners like you, and I’ve seen firsthand how important it is to have a valet trash service that’s not only reliable but also transparent. We all know the old saying, “If it’s too good to be true, it probably is,” and that couldn’t be more accurate when it comes to service contracts.
You’ve probably seen those super low-cost providers and wondered how they do it. Well, often that low rate is just the bait. What you don’t see are the hidden fees and sneaky terms that can wreck your budget and leave you in a tough spot later. I’ve heard too many stories about property managers getting hit with unexpected costs that make their heads spin. My goal is to help you avoid that, so let’s talk about three things you should always look for beyond the sticker price.
1. The Cost of Leaving Isn’t Just a “Termination Fee”
You sign a contract, everything is great, but then for whatever reason, it’s time to part ways. It happens. You think, “Okay, I’ll just pay the termination fee and move on.” But have you really looked at how that fee is calculated?
Many providers hide the real cost of cancellation in the fine print. They might advertise a low rate per unit, but the termination fee is based on a much higher “headline rate.”For a large-scale community, this disparity translates to a cancellation penalty that can be 1.5 to 2 times greater than the amount you anticipated. This substantial multiplier is a hidden liability that can unexpectedly blow up your budget, making thorough scrutiny of the contract essential.
But it gets worse. Some contracts demand you pay for every single month remaining in your agreement, even if it’s years away. Plus, they might charge you for “free” items like pet stations or a free month of service. The “fees” just keep stacking up. Make sure you know exactly what you’re on the hook for if you ever decide to end the partnership.
2. Check the Fine Print for Automatic Renewals and Assignments
Here’s another big one: contract renewal. It’s super common for valet trash agreements to have an automatic renewal clause. You might need to give a 90-day notice to cancel, or you’re locked in for another full term—and sometimes that new term is based on that higher, hidden headline rate. It’s easy to miss that deadline when you have a million other things on your plate, so always be aware of your notice period.
And what about ownership changes? Many companies will still make you pay a termination fee even if the property is sold. At Valet Living, we believe in supporting our partners. That’s why we offer an Assignment Addendum upon request, which gives you more flexibility if there’s a change in ownership. It’s just one more way to protect your business.
3. Your Liability Is on the Line: Insurance and Labor
This is probably the most critical point and one that gets overlooked the most. Who is responsible if someone gets hurt on your property?
Many discount valet trash operators subcontract their labor. While they might say their associates are “W2,” the reality is that their subcontracted labor and unclear insurance policies can expose your ownership group to significant liability. This isn’t just about a potential lawsuit; it’s about the safety and security of your residents and your business.
At Valet Living, we only partner with top-rated, A+ insurance carriers and have a massive $24 million in coverage. We don’t have lapses, and we don’t cut corners. Why? Because we know that the cheapest insurance policies often can’t provide the support you need when something goes wrong. Choosing a provider that prioritizes proper insurance isn’t just a good idea—it’s a non-negotiable part of a responsible partnership. Read more about our W2 workforce here.
My Takeaway for You
Ultimately, a good contract is more than just a low monthly rate. It’s about a partnership built on trust, transparency, and a genuine commitment to protecting you and your business. Before you sign, make sure you understand the full picture, from termination fees and renewal clauses to insurance policies and labor practices.
When you’re ready to find a partner who truly has your best interests at heart, let’s talk. I’d love to show you how Valet Living walks the talk.
