Important Torch Fitness Service Update

Hello Torch Fitness Residents,

First and foremost, I hope this message finds you and your family healthy and well. Valet Living’s core values emphasize ensuring the well-being of our people and the community and never has that been more important than during this time of great uncertainty regarding COVID-19, also known as Coronavirus.
So that you are aware, we wanted to outline our current standard-setting measures we have always taken to keep our residents healthy and reduce cross-contamination. 

Torch Fitness by Valet Living:

  • Instructors wipe down all fitness equipment before and after each class

Associate Health

All members of your Valet Living Home team are required to wash their uniforms daily and wear clean uniforms when arriving at your home. We are reminding our associates regularly about washing their hands often for the CDC-recommended 20 seconds. Also, we will be requiring that our associates participate in a “three-step health check” with their managers each day prior to beginning their shift to monitor any symptoms or potential exposures. This health check comprises of three questions:

  • Do you have a fever, or have you in the last 24 hours?
  • Are you experiencing a cough or having difficulty breathing?
  • To your knowledge, have you been exposed to anyone with COVID-19?

If the answer to any of the criteria above is “yes,” our associate will be asked to seek medical attention promptly and to remain at home for the recommended time from the CDC and health professionals.

We will continue to monitor this developing situation closely, and we are working with your community management teams to allow as little disruption to your Valet Living Home amenity services as possible while keeping our primary focus on keeping you, our valued residents, and our associates safe. Should anything change, please take comfort in knowing we will communicate this to you swiftly and confidently.

Thank you,

Shawn Handrahan
President & Chief Executive Officer

We want you to feel safe and confident when using Valet Living Home amenity services in your home. As a result, at no additional cost, we have enhanced the robust cleaning and safety procedures we use daily to make sure that we can continue to provide you with standard-setting amenity services while also keeping you happy and healthy.